Careers
What Makes Us, Us
Welcome to The Quirky Cup Collective, where creativity thrives, ideas flow, and no two days are ever the same. Based in Lonsdale (South Australia), we’re a tight-knit team of doers, dreamers, and detail-lovers, making beautiful things that people adore. If you’re looking for a job that feels more like a passion project, you’re in the right place.
Hello! We are the Quirky Team. We currently based in Lonsdale SA, and work in an open plan warehouse that feels unexpectedly homey!? If you were to peek your head in, you’d find a space filled with plants and colour, tunes always playing in the background and a bunch of women who can’t stop yapping.
As the business grows, there will hopefully be opportunities to grow our beautiful team and we can’t wait to see who joins us next!
Current Openings
Customer Care
Customer Care Assistant
📫 Applications Close: Monday 27th October
⏰ Casual: 3-4 hours per day, most days of the week (Mon-Fri)
📍 Location: Lonsdale, SA
About the Role
We’re on the lookout for a friendly, quick-thinking customer care angel to join our team at The Quirky Cup Collective.
This is an on-site casual position, working roughly 3–4 hours per day, most days of the week, at our Lonsdale warehouse.
What You’ll Do
- Reply to customer enquiries via email and additional channels with warmth, clarity, and delicious grammar.
- Help resolve order questions, shipping hiccups, and general “uh-ohs” with care and common sense.
- Liaise with our dispatch team to track and manage orders.
- Maintain accurate notes and follow-ups so nothing slips through the cracks.
- Learn our products inside out
- Spot opportunities to improve how we do things and keep customers smiling.
- Assistance with other admin tasks when required
Who You Are
- You’ve worked in customer service or admin before and know how to juggle tasks like a pro.
- You're a computer wiz and can type quickly.
- You’re bubbly, approachable, and comfortable talking to people (even on tricky days).
- You’ve got a sharp eye for detail and solid grammar.
- You’re a problem-solver who can think on your feet and stay calm under pressure.
- You’re a quick learner who picks up new systems and processes fast.
- You’re reliable, organised, and don’t mind rolling up your sleeves when needed.
Bonus Points If You:
- Have experience with Shopify, Gmail, or other customer service tools.
- Can strike the perfect balance between friendly and professional in your writing.
What’s in It for You
- A friendly, supportive team that actually likes working together.
- Consistent hours to start, with the opportunity for more during peak season.
- A warehouse where music, good banter, and beautiful stationery delightfully coexist .
* This is a seasonal role and hours may not extend beyond Feb 2026.
📧 How to Apply:
Send your resume and a quick cover letter to lauren@thequirkycupcollective.com.au. We’ll get back to you as soon as we can! Thanks for your patience while we work through applications.
To stay in touch about future job openings at The Quirky Cup Collective, please click here.
