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FAQ

Care Instructions for Teacups


Thankfully, taking care of teacups is very low maintenance and they last a long time if you follow a couple of simple steps. Please refer to the official care instructions below*. 

Cups with metallic detailing

Please hand wash. Not suitable for microwave, oven or dishwasher.

Solid colour ceramics with no metallic trimmings and detail

Can be used in the microwave, oven and dishwasher, however if you'd like to keep them looking pretty and new for a long time to come, please hand wash them.

 

Do you have Gift Cards available?

Yes! Please see our navigation at the bottom of the page and there should be a section there where you can purchase a gift voucher. 

What payment types does The Quirky Cup Collective accept?

We currently accept PayPal, Afterpayand credit card payments which we process through Shopify's own payment processing system. 

 

Are my personal details kept safe with The Quirky Cup Collective? 

The Quirky Cup Collective respects and understands the importance of your personal information. This is why we only work with reputable and trusted companies who take every precaution to keep your information safe. 

For the specific details on how your personal information is kept safe, please read our Privacy Policy here


The product I want is out of stock

We're so sorry, it’s a crazy world out here! Just in case of any returns, please occasionally check back to see if any have popped back into stock. There may also be re-prints of your chosen design, so please sign up to the newsletter if you'd like to stay in the loop. 

 

I've found a design on Instagram that isn't available on your website

The Quirky Cup Collective started as a hobby for owner Sydonie, and for many years she kept painted billions of unique and one-of-a-kind pieces that haven’t been printed. Keep an eye out though- some of them just might be in the future.

 

Does The Quirky Cup Collective wholesale?

Yes, and also no. We are still very new, and currently working out the kinks of running a small business! Because of this, we're starting small and doing domestic wholesale only.

If you are a registered Australian business, please go to the wholesale contact form and let us know what you’re all about.